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1.5
Details
I have been with LHS for about 2 years and it has been a nightmare. It takes 6 months for them to reprice the bill the provider sends and to send the initial "sharing" amount. When the provider receives it, they naturally do not accept it and send you a "balance bill"...
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ID
#1813816 Review #1813816 is a subjective opinion of poster.
Location
Bryan, Ohio
Service
Liberty Healthshare Health Insurance
Pros
  • Affordable
Cons
  • Reimbursement could take a year
  • Slow processing
  • Do not return emails

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Liberty Healthshare - Stay Away

1.9
Details
Signed up January 2019, started using the service on February 2019, have not received a single refund, even from the expenses they alreay approved months ago.
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ID
#1720148 Review #1720148 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Everything about them
Reason of review
Not as described/ advertised
Loss
$4788
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liberty Healthshare - Stay Far Away

1.5
Details
They are way behind on paying bills. Most of the time you wait 8 to 9 months to have bills paid. I have been put in Collections may times because of their slow pay. I talk to them weekly and they keep making promises and do not carry through. I have been fired as a customer from our local hospital because of the slow pay. I have to pay cash upfront and wait to be paid to get service there
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ID
#1712329 Review #1712329 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Slow pay
Reason of review
Slow paying Bills that are submitted
Loss
$1400
Preferred solution
Deliver product or service ordered
2.0
Details
Long story short. Member since 1/1/17. Paid faithfully with no requests for reimbursement until 5/20/19. Had deadly skin cancer removed. Procedure was approved. All required documentation was sent certified mail. Total of aprox $1,900. I am in business and pay...
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1 comment
Anonymous
#1816668

SAME HERE! STAY FAR AWAY AND WARN YOUR FRIENDS!

ID
#1670325 Review #1670325 is a subjective opinion of poster.
Cons
  • Ponzi scheme
Reason of review
Not as described/ advertised
Loss
$1900
Preferred solution
Full refund

Liberty Healthshare - Help, I'm being held hostage!

1.7
Details
They are really good at debiting your account, but really bad at paying the bills, I've been waiting for reimbursement since March. I got hit with their renewal fee, which I wasn't going to do, but I was told that they wouldn't reimburse anything if you're no longer a client so I guess they have me hostage till they pay up or I give up!
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1 comment
Danyelle
#1759167

Message me and we can discuss plan's that can help you and your family. Most people do not know that there are plans available for healthy people. Let's discuss it.

ID
#1609721 Review #1609721 is a subjective opinion of poster.
Location
Zephyrhills, Florida
Service
Liberty Healthshare Medical Claim
Reason of review
Problems with payment

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Liberty Healthshare - Denial Cashless Approval

1.8
Details
this is Super topup of Rs. 50 lacs, deductable Rs. 10 lacs, purchased through PolicyBazaar. 1st Rs. 10 lacs MaxBupa honoured cashless to Apollo Hospital where Patient is admitted but after that Liberty denial cashless due to unknown reasons. patient didnt have 1st Rs. 10 lacs so how he can arrange Rs. 17.45 lacs when he is the only bread-earner of the family. This is a cheating and froud committed by such type of companies in india to sell their products on low cost but fail to honored their committments.
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ID
#1592543 Review #1592543 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$20000
Preferred solution
Let the company propose a solution
1.6
Details
THEY OWE ME REIMBURSEMENTS FOR JULY AND AUGUST. I HAVE BEEN WAITING 2 1/2 MONTHS FOR JULY AND STILL NO CHECK. CALLED CUSTOMER SERVICE AND GET MORE LIES. TERMINATED WITH THEM AUGUST 31st. THANK GOODNESS FOR MEDICARE NOW! I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE....
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ID
#1357057 Review #1357057 is a subjective opinion of poster.
Location
Canton, Ohio
Reason of review
Problems with payment
Loss
$80
Preferred solution
Full refund
1.6
Details
This has been so frustrating! Health insurance got way to expensive for my husband and I because we are self-employed. So we heard about Liberty. We decided to go with it and for the first year it was ok. Now hospitals and Dr offices will no longer submit bills for you...
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ID
#1266581 Review #1266581 is a subjective opinion of poster.
Location
Canton, Ohio
Service
Liberty Healthshare Health Insurance
Reason of review
Bad quality
2.0
Details
My family and I used Liberty Health share for 11 months while he was transitioning from one job to another. I can say customer service was fantastic when it involved collecting money, signing us up for our plan and welcoming us to their Christian-like family. As time...
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3 comments
Anonymous
#1693294

Liberty Health Share paid my medical bills the first year and did a great job . August of 2018 things changed for the worst .

My bills have not been paid in 15 months. I have several family members that joined Liberty as well and they have the same issues.

Everyone needs to file a complaint with the Better Business Bureau and Insurance Commissioners Office as well . We are currently considering canceling our policy.

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ID
#1178585 Review #1178585 is a subjective opinion of poster.
Service
Liberty Healthshare Customer Care
Reason of review
Poor customer service
1.7
Details
I called Liberty Healthshare in march. I figured I needed Health coverage for the next 6 years as I don't have any now and I will be 65 in 6 years. I don't drink or smoke and I am not over weight. Being healthy for the past ten years I just wanted coverage for the next...
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26 comments
Anonymous
#1838565

Your story could be mine. Fortunately, I didn't have a heart attack.

I did have a consultation with my heart doctor in February and received a bill today. I was told (before I signed with Liberty) that my heart was not a pre-condition (I had open heart surgery in 1999).

They told me today that unless I had that in writing, that my heart was NOT covered. Needless to say, we are cancelling TODAY.

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ID
#1003837 Review #1003837 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Original sign up was great the outcome was devistating
Reason of review
Poor customer service
Loss
$75000
Preferred solution
Pay the bill as promised at the time of service in Gods name

Contact Liberty Healthshare Customer Service

Website:
Mailing Address:
4845 Fulton Dr. NW
Canton, Ohio 44718
United States
Phone:
(855) 585-4237
Contact Liberty Healthshare Customer Service

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