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Most helpful review
1.7
Details
I called Liberty Healthshare in march. I figured I needed Health coverage for the next 6 years as I don't have any now and I will be 65 in 6 years. I don't drink or smoke and I am not over weight. Being healthy for the past ten years I just wanted coverage for the next...
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26 comments
Anonymous
#1838565

Your story could be mine. Fortunately, I didn't have a heart attack.

I did have a consultation with my heart doctor in February and received a bill today. I was told (before I signed with Liberty) that my heart was not a pre-condition (I had open heart surgery in 1999).

They told me today that unless I had that in writing, that my heart was NOT covered. Needless to say, we are cancelling TODAY.

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ID
#1003837 Review #1003837 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Original sign up was great the outcome was devistating
Reason of review
Poor customer service
Loss
$75000
Preferred solution
Pay the bill as promised at the time of service in Gods name

Liberty Healthshare - THEY DONT PAY YOU BACK

1.0
Details
So you pay in every month on time and then guess what? They dont reimburse you a DIME! Its ROBBERY in the highest degree. Not a Christian company AT ALL

User's recommendation:
STAY AWAY- medishare instead

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ID
#1849625 Review #1849625 is a subjective opinion of poster.
Cons
  • All
Loss
$3300
Preferred solution
Full refund
1.5
Details
I have been with LHS for about 2 years and it has been a nightmare. It takes 6 months for them to reprice the bill the provider sends and to send the initial "sharing" amount. When the provider receives it, they naturally do not accept it and send you a "balance bill"...
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ID
#1813816 Review #1813816 is a subjective opinion of poster.
Location
Bryan, Ohio
Service
Liberty Healthshare Health Insurance
Pros
  • Affordable
Cons
  • Reimbursement could take a year
  • Slow processing
  • Horrible customer service

Liberty Healthshare - Do not use this company

I had a two month time frame where I had some serious health issues. During this time I had four ER visits. LHS advertises that they cover ER visits. In addition, they claim once a year check-ups are covered and wellness checkups. They did not pay 1 cent of any of my medical costs. They are stealing from the public under the illusion they are a christian organization. I want my 6,000 dollars I paid them back. I got nothing for it.
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ID
#1761507 Review #1761507 is a subjective opinion of poster.
Cons
  • Misleading and dishonest
Reason of review
Poor customer service
Loss
$6
Preferred solution
Full refund
1.0
Details
I have paid my monthly health insurance premium and have waited MONTHS to be reimbursed. MONTHS!! My reimbursement requests have been approved, but I'm still waiting for reimbursement. Yesterday I was told the turnaround time for reimbursement is 180 days! The customer...
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2 comments
Nyle
#1806311

I have waited YEARS! Been sent to collections 4x.

The same “new computer” system they claim have issues processing claims have NO ISSUE processing my payment every month!

And today I caught them lying, yes this Christian company representative LIED about making notes in my records. I’ve had it!!!

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ID
#1757242 Review #1757242 is a subjective opinion of poster.
Location
Dacula, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Attention Mr. Scott Burris. My name is Barry Cohen and my Liberty Health Share membership number is 202302804. I am canceling my Liberty Health Share membership of the last few years because I NO LONGER TRUST LIBERTY HEALTH SHARE AT ALL because recently I discovered...
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2 comments
Anonymous
#1806069

It's so terrible to say but I no longer recommend this company.

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ID
#1754199 Review #1754199 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$250
Preferred solution
Full refund

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Liberty Healthshare - STAY AWAY

1.0
Details
2017 wonderful 2018 and 2019 well, this “Christian” company got possessed and needs an exorcism. I’ve only used my wellness benefits and both years have ended up in collections tarnishing my pristine credit history. If they can’t pay your wellness claim(s) what happens if something catastrophic occurs? The “new computer system” excuse only cuts it for a few months, not two years. Funny how the “new computer system” can take my payment out of my account every month like clockwork but cannot pay a 2 yr old wellness benefit?
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ID
#1753553 Review #1753553 is a subjective opinion of poster.
Pros
  • Apparently affordable
Cons
  • Hsving to be in collections to get someone on the phone
  • Slow pay
  • Customer service and problem resolution
Reason of review
Problems with payment
Loss
$700
Preferred solution
Deliver product or service ordered

Liberty Healthshare - STAY AWAY

1.1
Details
They don't pay the bills for years, they get sent to collections, and ruined our credit. They are absolutely terrible. Phone calls take hours to be answered. They confused a 300.00 bill with a 30,000.00 charge that took forever to undo.
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ID
#1747610 Review #1747610 is a subjective opinion of poster.
Pros
  • Apparently affordable
Cons
  • Lies that followed
  • Keep passing you on to the next person
  • Going through 11 people to get to the one person who could help
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Deliver product or service ordered

Liberty Healthshare - Avoid like the plague

1.0
Details
They do not pay claims. Period. That is all. Liberty is a scam.
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ID
#1738560 Review #1738560 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Liberty Healthshare Medical Claim
1.0
Details
They lie, said they negotiated the hospital bill from $2700 to $949, so I called the hospital, Liberty health share had not even spoke to them! it was over 4 months and me calling them to even acknowledge the claim, 6 months later and LHS has decided they paid their...
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ID
#1737885 Review #1737885 is a subjective opinion of poster.
Location
Findlay, Ohio
Service
Liberty Healthshare Health Insurance

Contact Liberty Healthshare Customer Service

Website:
Mailing Address:
4845 Fulton Dr. NW
Canton, Ohio 44718
United States
Phone:
(855) 585-4237
Contact Liberty Healthshare Customer Service

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Latest Question

Liberty Healthshare Questions

Liberty Healthshare - Absolutely not

1.0
Details
whenever you submit a bill they look for ways it was submitted wrong. they cover well visits and it's close to a year later and they keep telling me they are sending out the money. they call themselves Christians but they are liars and cheaters.
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ID
#1721955 Review #1721955 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liberty Healthshare - Stay Away

1.9
Details
Signed up January 2019, started using the service on February 2019, have not received a single refund, even from the expenses they alreay approved months ago.
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ID
#1720148 Review #1720148 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Everything about them
Reason of review
Not as described/ advertised
Loss
$4788
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liberty Healthshare - Stay Far Away

1.5
Details
They are way behind on paying bills. Most of the time you wait 8 to 9 months to have bills paid. I have been put in Collections may times because of their slow pay. I talk to them weekly and they keep making promises and do not carry through. I have been fired as a customer from our local hospital because of the slow pay. I have to pay cash upfront and wait to be paid to get service there
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ID
#1712329 Review #1712329 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Slow pay
Reason of review
Slow paying Bills that are submitted
Loss
$1400
Preferred solution
Deliver product or service ordered

Liberty Healthshare - NONONO

1.0
Details
I talked to them before an operation and they said it is all covered. ALso needed to see medical doctor for treatments, all covered. THey refuse to pay on anything. I talk to someone different every week, they say the problems are resolved, then i get emails saying they have no info on the bill. Then they waste my time and we do it all over again. The bill payers are locked in a room and no one has access to them. It is totally their way of hanging onto my money.
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1 comment
Anonymous
#1782351

Tell that to 790 am radio las vegas nevada tell that to Wayne allyn root and his radio jockeys that permOTE for trump care what a crock

ID
#1702104 Review #1702104 is a subjective opinion of poster.
Service
Liberty Healthshare Medical Claim
Pros
  • Appear to be christian
  • Pay for some things
Cons
  • I have 15 hours on the phone with no resolution
  • Keep passing you on to the next person
  • Does not reimburse what is reimbursable
Reason of review
Problems with payment
Loss
$13000
Preferred solution
Full refund
1.0
Details
***PSA*** for all my friends/family that use health sharing ministries. DO NOT USE Liberty Healthsare out of Canton Ohio. They advertise that if you pay them a fee every month, they will reimburse/pay your medical fees. I have faithfully paid my premiums for a year...
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1 comment
Jamori
#1772450

There is no date in this review. Can you give me a date please

ID
#1696221 Review #1696221 is a subjective opinion of poster.
Service
Liberty Healthshare Medical Claim
Cons
  • Everything about them
  • Medicare rates no customer service poor quakity no assistance
  • Going through 11 people to get to the one person who could help
Reason of review
Problems with payment
Loss
$9713
Preferred solution
Deliver product or service ordered
2.0
Details
Long story short. Member since 1/1/17. Paid faithfully with no requests for reimbursement until 5/20/19. Had deadly skin cancer removed. Procedure was approved. All required documentation was sent certified mail. Total of aprox $1,900. I am in business and pay...
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1 comment
Anonymous
#1816668

SAME HERE! STAY FAR AWAY AND WARN YOUR FRIENDS!

ID
#1670325 Review #1670325 is a subjective opinion of poster.
Cons
  • Ponzi scheme
Reason of review
Not as described/ advertised
Loss
$1900
Preferred solution
Full refund