Liberty Healthshare

Here are the most recent reveiws for Liberty Healthshare with the BBB They have over 200 complaints with the Attorney General and I have requested public release of those documents to me. Also they literally told my provider they could not pay 2500 dollars for a preapproved claim I made...it makes you look bad when you list them as an alternative.

They are causing people to ruin their credit...I am on a crusade

Run, RUN from this company! Member since 2/19 Like so many others, I joined up for LHS to try and save money on health insurance. Works great if you don\'t ever have a medical issue. My wife went in for an outpatient surgery in February.

She ended up having to stay a night in the hospital. Bottom line, nothing has been paid and like so many others, we are getting bills and threats to be sent to collection. We are having to pay almost all of the bills out of pocket to keep our credit from being trashed. Unfortunately one of those bills is a huge number and I am not sure how we are going to cover it.

LHS hasn\'t even paid the paltry amount that they have agreed to pay. I was told recently by a representative that they are on a \"First in, first out\" payment policy. Meaning they are paying the bills in the order they come in. Problem is they are just now getting to paying bills from Oct.

of 2020! I can\'t think of too many healthcare providers who are OK waiting almost a year for payment. I honestly don\'t know how this company stays solvent. I am now forced to go back to my original insurance and pay the insanely high premiums.

At least my bills will get paid in a timely manner and I won\'t get stuck with tens of thousands of dollars in medical bills that don\'t look like they are going to get paid. Oh, and their Medical Cost Savings Solutions is a joke. I called them to report a balance bill and the person I talked to sounded like she had no idea what I was talking about. DO NOT go with this company!

Raymond T

(1 star)

09/26/2021

I have been an ON TIME paying customer for several years.

Also, a healthy individual who was diagnosed with skin cancer November 2020. My claims have not been paid to date, Ive contacted Liberty Healthshare numerous times to be told it was being processed. This company gets my premium payment every month on time, but I am not a valued customer and I now have multiple offices sending me to collections. This has been a headache for me and praying for them to do as they should also doesnt seem to work with this company.

In past years I have referred customers and family to this company and with the service I have received after my surgery, I have stopped. This is utterly ridiculous and disappointing the burden thats placed on me, a paying customer.

Roger B

(1 star)

09/16/2021

This business feels a lot like a Ponzi scheme that never pays off. My wife has been a member since 2019. We have paid monthly premiums of $299 for the first year and a half, then $399 for the next year and ongoing.

We have also paid out-of-pocket deductibles of $1000 a year. We currently had $567.69 in claims that are designated as \"Paid by Members\", dating back to 2019, for which we NEVER RECEIVED A CHECK. So they are unpaid. For 2021 we have $622.42 designated as \"Submitted for Sharing\", which means they are approved for payment, for which we HAVE NEVER RECEIVED A CHECK.

So we have a total of $1190.11 which should have been paid by now but we have not seen one nickel. For a \"faith-based\" business, this one is very sketchy. BTW, I have spoken to their representatives multiple times, and their explanation is that they are waiting to accumulate enough money to pay the outstanding claims. It just never seems to happen.

Nancy N.

(1 star)

09/08/2021

Poor company.

Have been members since 2018 with prompt response early on. Last year after emergency room visits and increased medical costs, the run around one gets when you call is unbelievable - from incomplete documentation, to not sure what happened, there is no resolution. I have been paying expenses out of pocket so as not to ruin credit rating but am still waiting almost a year later for reimbursement. When you revise your request from paying to a medical facility to reimbursing yourself, the so called 180 days starts over Cant believe this company calls themselvesChristian.

There is nothing Christian about scamming people!

Nancey B

(1 star)

09/07/2021

Do not use Liberty Healthshare. It has been 150 days since I went for my wellness check and they show a shareable amount of $400, but have yet to pay me. I had to take care of the bill myself. I have talked with them numerous times and they have continued to give me the same story, i.e., \"We pay bills on a first in/first out basis.

Call back when the bill is 180 days old, then we can boost it to priority.\" This means the bill can sit around untill they get the money to pay it. They cannot give you a date or a let you know when they might pay it. They cannot talk to Financial. You cannot talk to financial.

Yes, I agree, with the other reviews, I do not believe this organization is \"Christian\" or they would not treat their members the way they do. I believe they are just operating under that pretense to lure people into a false sense of legitimacy. STAY AWAY FROM THIS SO-CALLED MINISTRY.

CaryH

(1 star)

09/02/2021

As a member, I am extremely frustrated with LHS\'s lack of follow-through and support in paying my medical bills as marketed when you solicited me to join their network. From the date of service of July 2020, billed and submitted in December 2020, these reimbursements are still in processing.

After calling monthly to your customer service who can only offer to resubmit, which is proving to be a futile process, I get no answers or updates; it\'s just in a black hole and a waste of your CSRs and my time. They need to be shut down!

Deb

(1 star)

08/31/2021

This company does not deserve even 1 star. I have been a member with them since 2015 and they are terrible beyond measure in paying our providers. I have unresolved claims from August 2020, my doctors are billing me due to not being satisfied with Liberty\'s adjustments and payments.

Although, some have been resubmitted and processed and waiting for payment; it is unacceptable that our doctors have to wait this long (over a year now and still waiting) for payment. Liberty\'s resolution department, part of MCS Solutions is supposed to be working with our providers to resolve these matters, and I have forwarded all the bills as I get them from my providers but nothing getting resolved as far as my doctors are concerned since they are still waiting to be paid for services. I would not recommend this company to anyone looking for medical coverage, rather go on your state\'s plan or healthcare.gov. I have cancelled my membership with Liberty Healthshare effective 8/31/2021 and would like all my providers bills to be paid so I can be finally done with having to deal with this company.

AMY M

(4 stars)

08/30/2021

Was a member with Liberty Healthshare for the past 3 years.

Monthly share amount more than doubled. I had WellCare visits in 2019 that were reimbursed in 3 months. My 2020 WellCare as of August 30th has been approved for sharing but not paid 8 months later. I have cancelled my membership because they are unable to tell me anything about when I can expect my money.

This now is evidence that they cant meet their monthly share amounts in a timely manner. If I had a catastrophic medical emergency, I see no evidence that they would be able to cover my expenses.

Carol

(1 star)

08/23/2021

Horrible company! My premium was paid timely and they will not respond to any medical services in a timely manner. Do NOT use Liberty Health Share-you will lose your money and basically have no medical coverage.

Zero stars -- STAY AWAY

Maria G

(1 star)

08/23/2021

This is the worst company I have ever dealt with. Can\'t even give 1 star Don\'t be fooled by this \"Christian company\" they are scammerss you