Had a date of service on 7-17-2017, Liberty Healthshare has been billed, sent copies by email, fax, overnight FedX; and bill still remains unpaid. Customer service does not have phone number for CEO or how to reach his office. They state they are not given that...
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2 comments
Anonymous
#1667263

Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or google for their phone.

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ID
#1500718 Review #1500718 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
They just don't want to pay. I have had very little expenses, mainly preventative things like wellness exams, colonoscopy, mammogram, etc. It's a nightmare getting reimbursed and every time I call, I get a different explanation on why it's not being paid. 30-45...
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1 comment
Anonymous
#1667268

PLEASE PLEASE Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or call 866-406-4534 The same thing is happening today to us 4/1/19

ID
#1480194 Review #1480194 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
had very high hopes for joining Liberty HealthShare! I thought it was a great alternative to the current health care system. However, the processing of billing and reimbursement is a joke! I submitted two bills in October of last year and when I called in to check the...
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ID
#1471637 Review #1471637 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Problem with delivery
Loss
$1065
Preferred solution
Full refund
I had this junk for 2 years with no major claims. had to have emergency gall bladder surgery in September. they paid out less than $4,000 and stuck me with over $20.000 in medical bills. they DO NOT negotiate at all with providers. I don't know how they sleep at night....
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ID
#1409313 Review #1409313 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Problems with payment
We paid our premium monthly, submitted the paper work as required. Liberty Health Share only paid a fraction of the bill and then told us that they are in “negotiations” with the HealthCare provider to “lower” the actual cost. Meanwhile the healthcare provider...
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3 comments
Anonymous
#1792108

Am in your shoes right now, said they were in negotiations with the hospital, oops they forgot to tell the hospital! I am now paying the hospital because I will not ruin my credit because they are liars! The hospital gave me a 20% because I have set up a payment plan, better than Liberty's negotiations!!

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ID
#1371196 Review #1371196 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
1.4
Details
More than anything, I feel like an idiot. I am an intelligent person who is typically capable of making smart decisions. Then, I decided to sign my family up for this poor excuse for health coverage. To make a long drawn out nightmare short, RUN. They will lure you in...
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1 comment
Anonymous
#1615297

Liberty Healthshare consistently underpays the medical bills. They tell you that they will negotiate it down, but this rarely happens.

It almost never gets resolved until you call them several times and threaten to sue them.

Once you inform them of upcoming litigation, they take action and pay the bills. Its unfortunate that this is the way they do business.

ID
#1324930 Review #1324930 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Pros
  • Sales pitch
Cons
  • Lies that followed
Reason of review
Failure to pay benefits.
Loss
$40000
Preferred solution
They need to deliver what they promised from the start. They should pay bills that are a result of a covered event.
Tags
  • Healthshare
  • Alternative Insurance
  • Ripoff Liberty Healthshare
  • Liberty Healthshare Lies

Liberty Healthshare - Cancel membership

I called to cancel service i will have to wait til my husband's insurance kicks in.But I needed a eye exam and no one on the list that was provided wanted to see me.I was paying 323.00 for services that i am having problems with I want to cancel and money refunded.
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ID
#1302883 Review #1302883 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Liberty Healthshate is a horrible option for a “health care.” You’ll have to pay for a couple years, everything will be denied as “pre-existing condition” and no reimbursement until they make lots of money off of you. The customer service is terrible with...
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ID
#1270858 Review #1270858 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Order processing issue
Loss
$495
Preferred solution
Full refund
1.6
Details
This has been so frustrating! Health insurance got way to expensive for my husband and I because we are self-employed. So we heard about Liberty. We decided to go with it and for the first year it was ok. Now hospitals and Dr offices will no longer submit bills for you...
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ID
#1266581 Review #1266581 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Bad quality
1.0
Details
Changing jobs and needed "insurance" for part of the time for me and my two daughters. I told them from the beginning that my one daughter is over 18 and married. They said no problem. Then, tried to say she can't be under my coverage. First "major bill" that I...
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1 comment
Boone
#1716999

You may possibly have options open to you please contact me at 216-577-4545 I would like to discuss what you possibly can do to recovery your losses and more. Thank you

ID
#1246235 Review #1246235 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Poor customer service
Loss
$16000
Preferred solution
Let the company propose a solution