1.5
Details
I have been with LHS for about 2 years and it has been a nightmare. It takes 6 months for them to reprice the bill the provider sends and to send the initial "sharing" amount. When the provider receives it, they naturally do not accept it and send you a "balance bill"...
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ID
#1813816 Review #1813816 is a subjective opinion of poster.
Location
Bryan, Ohio
Service
Liberty Healthshare Health Insurance
Pros
  • Affordable
Cons
  • Reimbursement could take a year
  • Slow processing
  • Do not return emails
1.0
Details
They lie, said they negotiated the hospital bill from $2700 to $949, so I called the hospital, Liberty health share had not even spoke to them! it was over 4 months and me calling them to even acknowledge the claim, 6 months later and LHS has decided they paid their...
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ID
#1737885 Review #1737885 is a subjective opinion of poster.
Location
Findlay, Ohio
Service
Liberty Healthshare Health Insurance

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liberty Healthshare - Stay Away

1.9
Details
Signed up January 2019, started using the service on February 2019, have not received a single refund, even from the expenses they alreay approved months ago.
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ID
#1720148 Review #1720148 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Everything about them
Reason of review
Not as described/ advertised
Loss
$4788
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liberty Healthshare - Stay Far Away

1.5
Details
They are way behind on paying bills. Most of the time you wait 8 to 9 months to have bills paid. I have been put in Collections may times because of their slow pay. I talk to them weekly and they keep making promises and do not carry through. I have been fired as a customer from our local hospital because of the slow pay. I have to pay cash upfront and wait to be paid to get service there
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ID
#1712329 Review #1712329 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Cons
  • Slow pay
Reason of review
Slow paying Bills that are submitted
Loss
$1400
Preferred solution
Deliver product or service ordered

Liberty Healthshare - Extremely poor customer service

1.0
Details
This company is poorly managed and has very poor communication ability with providers and consumers. Repeatedly will take 6-8 months to process and pay for medical claims. I do not recommend anyone purchase their insurance plans unless you want to make a lot of phone calls and get a lot of phone calls from your providers asking you to help with the errors and slow process of Liberty Healthshare.
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1 comment
Danyelle
#1759164

Message me and we can talk about what options are out there for you! I would love to help you out.

ID
#1659134 Review #1659134 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Service
Liberty Healthshare Health Insurance
1.0
Details
Liberty Health Share (LHS) professes to be a Christian organization, yet when it comes to doing the right thing they fail miserably! We have been with Liberty for 3 years, we are healthy and never submitted a claim. As a part of our health maintenance, we also pay...
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2 comments
Anonymous
#1784996

YEP

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ID
#1650736 Review #1650736 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
Service
Liberty Healthshare Health Insurance
1.0
Details
Liberty Health Share (LHS) professes to be a Christian organization, yet when it comes to doing the right thing they fail miserably! We have been with Liberty for 3 years, we are healthy and never submitted a claim. As a part of our health maintenance, we also pay...
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ID
#1650727 Review #1650727 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
Service
Liberty Healthshare Health Insurance

Liberty Healthshare - Terrible liars and are they really Christian???

1.2
Details
This company will not get back to me about medical bills I submitted in April 2019. If they are not going to pay them, they should let me know. I can't get through on the phone and they don't respond to e-mails. They cannot tell you when bills will be paid or what the timeframe is?? I have also heard that they continue to bill you after you cancel with them so just horrendous story after story...
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ID
#1605698 Review #1605698 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Pros
  • Apparently affordable
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
1.3
Details
I have been a Liberty Healthshare member since 1/1/17. My husband started Medicare and I no longer qualified for subsidies through Healthcare.gov. After researching, I decided on Liberty. They were a great company in the beginning. They paid all that they were suppose...
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ID
#1545496 Review #1545496 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Pros
  • Great value for a great concept
Cons
  • Customer service and problem resolution
Reason of review
Poor customer service
Loss
$1275
Preferred solution
Fix my Sharebox and pay my claims appropriately, also reimburse me.

Liberty Healthshare Reviews

  1. 33 reviews
  2. 9 reviews
  3. 2 reviews
  4. 0 reviews
  5. 0 reviews
Liberty Healthshare reviews
Other than Holly and her husband, whose family clearly benefits financially from this service, as much as they try to dart around and imply that they don't, Liberty Healthshare seems to be a hopeful system that does not work, AT BEST. It worst it is a complete scam...
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1 comment
Pamela H
#1693357

Are you saying if you start publicly complaining, they don't pay or take an extra long amount of time to pay? I sure hope that's not true, as I've complained to the Better Business Bureau, on Facebook and now here.

ID
#1543743 Review #1543743 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
1.1
Details
My ER bills from 2018 have not been paid. I'm consistently getting collections notices and my credit is threatened, not to mention the high level of stress this is placing upon me. I called and cannot leave a message. The automated message blames the transition to new...
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2 comments
Tabbetha
#1720198

Liberty now owes me more than $4000 for claims I have submitted since May 2018. I call every month, get the run-around.

Thank god I just turned 65 and went on Medicare, so I cancelled my membership, but I will not rave about this company anymore. I think they grew too fast and can’t keep up with the demand for affordable healthcare.

But I just want answers! No one seems to be able to help me!

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ID
#1519534 Review #1519534 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Pros
  • Speaking with someone who could help
Cons
  • Going through 11 people to get to the one person who could help
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Pay the amount in full and have collection agencies remove the records of past due invoices that are not my responsibility.
Had a date of service on 7-17-2017, Liberty Healthshare has been billed, sent copies by email, fax, overnight FedX; and bill still remains unpaid. Customer service does not have phone number for CEO or how to reach his office. They state they are not given that...
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2 comments
Anonymous
#1667263

Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or google for their phone.

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ID
#1500718 Review #1500718 is a subjective opinion of poster.
Location
Columbus, Georgia
Service
Liberty Healthshare Health Insurance
They just don't want to pay. I have had very little expenses, mainly preventative things like wellness exams, colonoscopy, mammogram, etc. It's a nightmare getting reimbursed and every time I call, I get a different explanation on why it's not being paid. 30-45...
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1 comment
Anonymous
#1667268

PLEASE PLEASE Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or call 866-406-4534 The same thing is happening today to us 4/1/19

ID
#1480194 Review #1480194 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Service
Liberty Healthshare Health Insurance
had very high hopes for joining Liberty HealthShare! I thought it was a great alternative to the current health care system. However, the processing of billing and reimbursement is a joke! I submitted two bills in October of last year and when I called in to check the...
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ID
#1471637 Review #1471637 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Problem with delivery
Loss
$1065
Preferred solution
Full refund
I had this junk for 2 years with no major claims. had to have emergency gall bladder surgery in September. they paid out less than $4,000 and stuck me with over $20.000 in medical bills. they DO NOT negotiate at all with providers. I don't know how they sleep at night....
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ID
#1409313 Review #1409313 is a subjective opinion of poster.
Location
Liberal, Kansas
Service
Liberty Healthshare Health Insurance
Reason of review
Problems with payment