They just don't want to pay. I have had very little expenses, mainly preventative things like wellness exams, colonoscopy, mammogram, etc.
It's a nightmare getting reimbursed and every time I call, I get a different explanation on why it's not being paid. 30-45 business days each time you want something looked at is rediculous! I have 3 different bills right now that they said I have an aua (annual unshared amount) which I paid to the provider which now I find out was wrong since they were covered under the wellness coverage. They owe me money now and I doubt I will ever see it.
I am in collections for the first time in my life of excellent credit because I was told by one representative that is what they do. They said "don't worry if it goes into collections because we will pay it right away then". Wrong! Almost 3 months in collections and it is still not paid.
I would never ever recommend them to anyone! Medicare can't come soon enough for me!
Product or Service Mentioned: Liberty Healthshare Health Insurance.