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Liberty Healthshare - Extremely poor customer service

1.0
Details
This company is poorly managed and has very poor communication ability with providers and consumers. Repeatedly will take 6-8 months to process and pay for medical claims. I do not recommend anyone purchase their insurance plans unless you want to make a lot of phone calls and get a lot of phone calls from your providers asking you to help with the errors and slow process of Liberty Healthshare.
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1 comment
Danyelle
#1759164

Message me and we can talk about what options are out there for you! I would love to help you out.

ID
#1659134 Review #1659134 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Service
Liberty Healthshare Health Insurance
1.0
Details
Liberty Health Share (LHS) professes to be a Christian organization, yet when it comes to doing the right thing they fail miserably! We have been with Liberty for 3 years, we are healthy and never submitted a claim. As a part of our health maintenance, we also pay...
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2 comments
Anonymous
#1784996

YEP

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ID
#1650736 Review #1650736 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
Service
Liberty Healthshare Health Insurance
1.0
Details
Liberty Health Share (LHS) professes to be a Christian organization, yet when it comes to doing the right thing they fail miserably! We have been with Liberty for 3 years, we are healthy and never submitted a claim. As a part of our health maintenance, we also pay...
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ID
#1650727 Review #1650727 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
Service
Liberty Healthshare Health Insurance

Liberty Healthshare - Salinas CA

1.0
Details
Liberty Health Share only pays medicare rates. Be aware if you have a significamt claim you will be sent to collections for the balance as the hospitals and doctors will not settle for pennies on the dollar. Do not sign up for the terrible share plan. There are many credible share plans that actually work and pay their claims. Sadly I have sent many families to this program ,.._ i am moving all my clients off of this peogram.
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ID
#1638746 Review #1638746 is a subjective opinion of poster.
Service
Liberty Healthshare Medical Claim
Cons
  • Medicare rates no customer service poor quakity no assistance
  • Page rude rude rude
Reason of review
Bad quality
Loss
$270000
Preferred solution
Let the company propose a solution
2.6
Details
I am extremely unhappy with Liberty. I switched from Samaritan Ministries to them thinking they would be better. They were supposed to cover a yearly exam with mammogram. They messed up the payment and apparently didn't apply the payment to the right debt. It's gone to...
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1 comment
Danyelle
#1759166

Message me and let's discuss your options. There are plans available for healthy families that most people do not know about. Thank you!

ID
#1636171 Review #1636171 is a subjective opinion of poster.
Location
Lenoir, North Carolina
Reason of review
Problems with payment

Liberty Healthshare - Our hospital bill went to debt collection

1.0
Details
My husband was hospitalized Dec 11-12. We filed the paperwork for a claim and even lowered the hospital bill immensely from 17,000 dollars to $2800. We still ended up in collections. And paid it from our pockets.
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ID
#1629535 Review #1629535 is a subjective opinion of poster.
Location
Snellville, Georgia

Liberty Healthshare - Let down and frustrated

I purchased liberty 11 or 12 of 2016. Had a diagnosis of cancer in June of 2019. Out of pocket at this time $40,000 plus. No help from liberty yet and now they are trying to say this was a pre existing condition and want to cap the claim at $50,000. I’m only on my second chemo therapy session and I have 14 to go. Then surgery and radiation following that. I have the premium plan, and this is what I get from them. I will never recommend them to anyone! If they come through, I will update this info.
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ID
#1615287 Review #1615287 is a subjective opinion of poster.
Location
Prescott Valley, Arizona

Liberty Healthshare - Help, I'm being held hostage!

1.7
Details
They are really good at debiting your account, but really bad at paying the bills, I've been waiting for reimbursement since March. I got hit with their renewal fee, which I wasn't going to do, but I was told that they wouldn't reimburse anything if you're no longer a client so I guess they have me hostage till they pay up or I give up!
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1 comment
Danyelle
#1759167

Message me and we can discuss plan's that can help you and your family. Most people do not know that there are plans available for healthy people. Let's discuss it.

ID
#1609721 Review #1609721 is a subjective opinion of poster.
Location
Zephyrhills, Florida
Service
Liberty Healthshare Medical Claim
Reason of review
Problems with payment

Liberty Healthshare - Terrible liars and are they really Christian???

1.2
Details
This company will not get back to me about medical bills I submitted in April 2019. If they are not going to pay them, they should let me know. I can't get through on the phone and they don't respond to e-mails. They cannot tell you when bills will be paid or what the timeframe is?? I have also heard that they continue to bill you after you cancel with them so just horrendous story after story...
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ID
#1605698 Review #1605698 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Pros
  • Apparently affordable
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

Liberty Healthshare - Denial Cashless Approval

1.8
Details
this is Super topup of Rs. 50 lacs, deductable Rs. 10 lacs, purchased through PolicyBazaar. 1st Rs. 10 lacs MaxBupa honoured cashless to Apollo Hospital where Patient is admitted but after that Liberty denial cashless due to unknown reasons. patient didnt have 1st Rs. 10 lacs so how he can arrange Rs. 17.45 lacs when he is the only bread-earner of the family. This is a cheating and froud committed by such type of companies in india to sell their products on low cost but fail to honored their committments.
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ID
#1592543 Review #1592543 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$20000
Preferred solution
Let the company propose a solution
1.0
Details
I lost my job so I searched around for my daughter some insurance that was affordable since I did have a job. I said I would do without as long as she was covered. I got Liberty Heath Alliance for Consumers USA had it about a month before my daughter got the flu. I...
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ID
#1589402 Review #1589402 is a subjective opinion of poster.
Pros
  • Sales pitch
  • Great value for a great concept
Cons
  • Going through 11 people to get to the one person who could help
  • Customer service and problem resolution
  • Everything about them
Reason of review
Not as described/ advertised
Loss
$4520
Preferred solution
Full refund

Liberty Healthshare - I may be able to help

1.0
Details
Please know I am looking to help I ask that you call me on my cell at 216-577-4545. There are possible options available to you we can discuss in private I look forward to your call. Thank you
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ID
#1588877 Review #1588877 is a subjective opinion of poster.
Location
Detroit, Michigan

Liberty Healthshare - Was a member from 2016 to 2019.

I have outstanding bills from July 2018 that have been paid, but for a minimal amount of about $200 on a $1400 bill. When I told them I was going to be going into collections, they said, yeah that happens. Stay away from them as they are willing to call you when you stop paying them, but otherwise, they have nothing to say other then "your bill is in process." When they asked about my monthly amount, I told them it was in process. Funny, they seemed to not like that answer!! Don't sign with them unless you like waiting and have the patience of a Saint.
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ID
#1560333 Review #1560333 is a subjective opinion of poster.
Service
Liberty Healthshare Medical Claim
Reason of review
Not as described/ advertised
Loss
$9000
Preferred solution
Let the company propose a solution
1.0
Details
They are right on schedule to take my premium out of my bank account, but months and months delay on paying my claims. I call every three weeks or so and it is the same story, they switched to a new system, claims got processed wrong, they are working as fast as they...
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1 comment
Boone
#1716991

I may be able to help please give me a call on my cell at 215-577-4545, you do have options that may apply please contact me. Thank you

ID
#1554728 Review #1554728 is a subjective opinion of poster.
Service
Liberty Healthshare Medical Claim
Cons
  • Customer service and problem resolution
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let the company propose a solution
The good news: 1. I am and have been a member for over 2 years and was reimbursed for everything their plan says they would reimburse for in 2017. 2. 95% of the time, I negotiate advance cash payment discounts. 3. I take pretty good care of myself and have minimal need...
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ID
#1547431 Review #1547431 is a subjective opinion of poster.