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Had a date of service on 7-17-2017, Liberty Healthshare has been billed, sent copies by email, fax, overnight FedX; and bill still remains unpaid. Customer service does not have phone number for CEO or how to reach his office. They state they are not given that...
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2 comments
Anonymous
#1667263

Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or google for their phone.

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ID
#1500718 Review #1500718 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
I had LHS for approx. 3 years. The first couple of years I guess I didn't use a lot of the services but didn't seem to have any problems and thought they were pretty good. Then I have a problem with a payment being mailed to the wrong address. The check was cancelled...
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1 comment
Anonymous
#1667265

Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or google for their phone.

ID
#1482272 Review #1482272 is a subjective opinion of poster.
My wife had the plan and we paid in for over one year. After one year my wife wanted a check up to have colon checked. Difficult to find a doctor who would take this liberty heath share, most do not. Scheduled the exam, and they wanted a $500 deposit up front. We paid...
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2 comments
Anonymous
#1792106

One hundred percent agree, they are an embarrasment

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ID
#1481392 Review #1481392 is a subjective opinion of poster.
They just don't want to pay. I have had very little expenses, mainly preventative things like wellness exams, colonoscopy, mammogram, etc. It's a nightmare getting reimbursed and every time I call, I get a different explanation on why it's not being paid. 30-45...
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1 comment
Anonymous
#1667268

PLEASE PLEASE Make sure you contact the Ohio Attorney General and file a complaint. They govern over this type of entity.

Liberty still has these same issues today 4/1/19.

It is vital everyone files a complaint so this sort of thing is stopped. You can also go to ohioattorneygeneral.gov or call 866-406-4534 The same thing is happening today to us 4/1/19

ID
#1480194 Review #1480194 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
had very high hopes for joining Liberty HealthShare! I thought it was a great alternative to the current health care system. However, the processing of billing and reimbursement is a joke! I submitted two bills in October of last year and when I called in to check the...
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ID
#1471637 Review #1471637 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Problem with delivery
Loss
$1065
Preferred solution
Full refund

Liberty Healthshare - Run around

1.0
Details
I have not used Liberty for 3 years and then had over $7000.00 in medical bills 4 months later they have sent $300.00. I have called and called and sent and sent all the info and more but they just talk nice but never pay..its a scam.
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ID
#1465235 Review #1465235 is a subjective opinion of poster.
Service
Liberty Healthshare Customer Care

Liberty Healthshare - Take your money out of your account with no explanation or reason for a different amount on a continual basis.

1.1
Details
This is NOT a medical plan. Therefor they do not follow the same rules as healthcare cos. I did not re enroll during the “real” healthcare open enrollment (as I assumed was standard) period yet they took out 2x the amount I signed up for anyway. No explanation. Now I’m paying for dbl coverage. I never even used their service. Do. It let them have access to your account, they will take and take and take whatever they want.
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ID
#1446218 Review #1446218 is a subjective opinion of poster.
Service
Liberty Healthshare Customer Care
Reason of review
Problems with payment

Liberty Healthshare - Not a happy customer!

I had a very bad experience with this company. Just wanted to say, do yourself a favor and run away as fast as you can from this terrible company!
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ID
#1434405 Review #1434405 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$5000
Preferred solution
Full refund

Liberty Healthshare - RUDERUDERUDE

PAGE IS VERY RUDE TO THE PROVIDERS WHEN THEY CALL. I AM FLABERGASTED AT THE WAY THIS LITTLE GIRL ACTS AND THE WAY SHE 'THINKS' SHE CAN TALK TO PROVIDERS. SHE REPRESENTS THEM POORLY AND THE MANAGERS IM SURE DO NOT CARE. I HOPE THEY SEE THIS AS I AM NOT DONE WITH YOU YET PAGE. HOPEFULLY YOU WILL BE FIRED, IF I CAN HELP IT.
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ID
#1416050 Review #1416050 is a subjective opinion of poster.
Cons
  • Page rude rude rude
I had this junk for 2 years with no major claims. had to have emergency gall bladder surgery in September. they paid out less than $4,000 and stuck me with over $20.000 in medical bills. they DO NOT negotiate at all with providers. I don't know how they sleep at night....
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ID
#1409313 Review #1409313 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Problems with payment