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had very high hopes for joining Liberty HealthShare! I thought it was a great alternative to the current health care system. However, the processing of billing and reimbursement is a joke! I submitted two bills in October of last year and when I called in to check the...
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ID
#1471637 Review #1471637 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Problem with delivery
Loss
$1065
Preferred solution
Full refund

Liberty Healthshare - Run around

1.0
Details
I have not used Liberty for 3 years and then had over $7000.00 in medical bills 4 months later they have sent $300.00. I have called and called and sent and sent all the info and more but they just talk nice but never pay..its a scam.
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ID
#1465235 Review #1465235 is a subjective opinion of poster.
Service
Liberty Healthshare Customer Care

Liberty Healthshare - Take your money out of your account with no explanation or reason for a different amount on a continual basis.

1.1
Details
This is NOT a medical plan. Therefor they do not follow the same rules as healthcare cos. I did not re enroll during the “real” healthcare open enrollment (as I assumed was standard) period yet they took out 2x the amount I signed up for anyway. No explanation. Now I’m paying for dbl coverage. I never even used their service. Do. It let them have access to your account, they will take and take and take whatever they want.
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ID
#1446218 Review #1446218 is a subjective opinion of poster.
Service
Liberty Healthshare Customer Care
Reason of review
Problems with payment

Liberty Healthshare - Not a happy customer!

I had a very bad experience with this company. Just wanted to say, do yourself a favor and run away as fast as you can from this terrible company!
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ID
#1434405 Review #1434405 is a subjective opinion of poster.
Location
Medford, Oregon
Reason of review
Not as described/ advertised
Loss
$5000
Preferred solution
Full refund

Liberty Healthshare - RUDERUDERUDE

PAGE IS VERY RUDE TO THE PROVIDERS WHEN THEY CALL. I AM FLABERGASTED AT THE WAY THIS LITTLE GIRL ACTS AND THE WAY SHE 'THINKS' SHE CAN TALK TO PROVIDERS. SHE REPRESENTS THEM POORLY AND THE MANAGERS IM SURE DO NOT CARE. I HOPE THEY SEE THIS AS I AM NOT DONE WITH YOU YET PAGE. HOPEFULLY YOU WILL BE FIRED, IF I CAN HELP IT.
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ID
#1416050 Review #1416050 is a subjective opinion of poster.
Location
Canton, Ohio
Cons
  • Page rude rude rude
I had this junk for 2 years with no major claims. had to have emergency gall bladder surgery in September. they paid out less than $4,000 and stuck me with over $20.000 in medical bills. they DO NOT negotiate at all with providers. I don't know how they sleep at night....
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ID
#1409313 Review #1409313 is a subjective opinion of poster.
Location
Liberal, Kansas
Service
Liberty Healthshare Health Insurance
Reason of review
Problems with payment
We paid our premium monthly, submitted the paper work as required. Liberty Health Share only paid a fraction of the bill and then told us that they are in “negotiations” with the HealthCare provider to “lower” the actual cost. Meanwhile the healthcare provider...
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3 comments
Anonymous
#1792108

Am in your shoes right now, said they were in negotiations with the hospital, oops they forgot to tell the hospital! I am now paying the hospital because I will not ruin my credit because they are liars! The hospital gave me a 20% because I have set up a payment plan, better than Liberty's negotiations!!

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ID
#1371196 Review #1371196 is a subjective opinion of poster.
Location
Vancouver, Washington
Service
Liberty Healthshare Health Insurance
1.6
Details
THEY OWE ME REIMBURSEMENTS FOR JULY AND AUGUST. I HAVE BEEN WAITING 2 1/2 MONTHS FOR JULY AND STILL NO CHECK. CALLED CUSTOMER SERVICE AND GET MORE LIES. TERMINATED WITH THEM AUGUST 31st. THANK GOODNESS FOR MEDICARE NOW! I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE....
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ID
#1357057 Review #1357057 is a subjective opinion of poster.
Location
Canton, Ohio
Reason of review
Problems with payment
Loss
$80
Preferred solution
Full refund

Liberty Healthshare - Look for better options, there are many others

1.0
Details
Very disappointed in this company Customer service with any company is everything. My experience has found them to be very disorganized and have very poor customer service and follow-up There are much better companies out there for you to consider
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ID
#1325275 Review #1325275 is a subjective opinion of poster.
Location
Canton, Ohio
1.4
Details
More than anything, I feel like an idiot. I am an intelligent person who is typically capable of making smart decisions. Then, I decided to sign my family up for this poor excuse for health coverage. To make a long drawn out nightmare short, RUN. They will lure you in...
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1 comment
Anonymous
#1615297

Liberty Healthshare consistently underpays the medical bills. They tell you that they will negotiate it down, but this rarely happens.

It almost never gets resolved until you call them several times and threaten to sue them.

Once you inform them of upcoming litigation, they take action and pay the bills. Its unfortunate that this is the way they do business.

ID
#1324930 Review #1324930 is a subjective opinion of poster.
Location
Canton, Ohio
Service
Liberty Healthshare Health Insurance
Pros
  • Sales pitch
Cons
  • Lies that followed
Reason of review
Failure to pay benefits.
Loss
$40000
Preferred solution
They need to deliver what they promised from the start. They should pay bills that are a result of a covered event.

Do NOT JOIN LIBERTY HEALTHSHARE!

1.0
Details
The list of complaints is too long to detail here but my warning is, unless you love being turned over to collections by health care providers, DO NOT FALL FOR THIS SCAM! They do not pay. They reduce the bill if they do pay but for the most part all you hear is THE CHECK IS IN THE MAIL....and it never is! That's a real Christian level of integrity for you! Disgusting!
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ID
#1323850 Review #1323850 is a subjective opinion of poster.

Liberty Healthshare - Cancel membership

I called to cancel service i will have to wait til my husband's insurance kicks in.But I needed a eye exam and no one on the list that was provided wanted to see me.I was paying 323.00 for services that i am having problems with I want to cancel and money refunded.
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ID
#1302883 Review #1302883 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Liberty Healthshate is a horrible option for a “health care.” You’ll have to pay for a couple years, everything will be denied as “pre-existing condition” and no reimbursement until they make lots of money off of you. The customer service is terrible with...
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ID
#1270858 Review #1270858 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Order processing issue
Loss
$495
Preferred solution
Full refund
1.6
Details
This has been so frustrating! Health insurance got way to expensive for my husband and I because we are self-employed. So we heard about Liberty. We decided to go with it and for the first year it was ok. Now hospitals and Dr offices will no longer submit bills for you...
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ID
#1266581 Review #1266581 is a subjective opinion of poster.
Location
Canton, Ohio
Service
Liberty Healthshare Health Insurance
Reason of review
Bad quality
1.0
Details
Changing jobs and needed "insurance" for part of the time for me and my two daughters. I told them from the beginning that my one daughter is over 18 and married. They said no problem. Then, tried to say she can't be under my coverage. First "major bill" that I...
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1 comment
Boone
#1716999

You may possibly have options open to you please contact me at 216-577-4545 I would like to discuss what you possibly can do to recovery your losses and more. Thank you

ID
#1246235 Review #1246235 is a subjective opinion of poster.
Service
Liberty Healthshare Health Insurance
Reason of review
Poor customer service
Loss
$16000
Preferred solution
Let the company propose a solution